Some important questions are difficult to answer. How much did you spend obtaining textbooks that policy prevents the library from acquiring via ILL? How many books with multiple copies or multiple editions that are not parts of serials or multivolume sets circulated fewer than X times? How many times did patrons request items in that expensive database package that you're considering? How much would it have cost if your library had acquired these items via purchase on demand? What percentage of items purchased on your approval plan were used?

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